Plans & Limits
Understand plan tiers, feature limits, and usage tracking across Workfile products.
Every Workfile organization has a subscription plan that determines available features and usage limits. Plans are managed from Settings → Billing within each product.
How plans work
Plans are at the organization level — one plan covers all stores and products in your organization. Limits are shared across stores.
Plan limits are enforced in real time. When you hit a limit (e.g., max products per store), you'll see a clear message with an option to upgrade.
Store plan limits
| Limit | What it controls | Free tier |
|---|---|---|
| Stores | Number of stores per organization | 1 |
| Products per store | Total products in each store | 25 |
| Team members | People with dashboard access | 1 |
| Storage | Total file storage (images, media) | 500 MB |
| Orders per month | Monthly order volume | 50 |
| Custom roles | Named permission sets per store | 1 |
Product limits
| Limit | What it controls | Free tier |
|---|---|---|
| Variants per product | Size/color combinations | 3 |
| Images per product | Product photos | 3 |
Service & booking limits
| Limit | What it controls | Free tier |
|---|---|---|
| Services per store | Total service listings | 5 |
| Service staff | Staff members for bookings | 1 |
| Bookings per month | Monthly booking volume | 50 |
| Service packages | Bundled service packages | 0 |
| Intake form fields | Fields per service intake form | 5 |
| Service locations | Business locations | 1 |
Content & marketing limits
| Limit | What it controls | Free tier |
|---|---|---|
| Pages per store | Custom pages (page builder) | 3 |
| Blog posts per store | Published blog posts | 0 |
| Customers per store | Customer accounts | 0 |
| Form submissions per month | Monthly form responses | 0 |
The free tier is great for testing and setting up your store. Once you're ready to go live with customers, upgrade to unlock blog posts, customer accounts, and form submissions.
Feature flags
Beyond numeric limits, plans also control feature access:
| Feature | Description |
|---|---|
| Public storefront | Whether your store is publicly accessible |
| Custom domain | Connect your own domain |
| Branding removal | Remove "Powered by Workfile" |
| Abandoned cart recovery | Email reminders for incomplete checkouts |
| Discount codes | Create and manage coupons |
| Gift cards | Sell and redeem gift cards |
| Email marketing | Newsletter and marketing emails |
| Advanced analytics | Detailed reports and insights |
| Custom reports | Build reports with custom metrics |
| Export reports | Download data as CSV/Excel |
| API access | Programmatic access to store data |
| Webhooks | Real-time event notifications |
| Custom scripts | Add custom JavaScript to storefront |
Checking your usage
Go to Settings → Billing to see:
- Your current plan name and tier
- Usage for each limit (e.g., "12 of 100 products used")
- Remaining quota for monthly limits (orders, bookings, submissions)
- Storage usage with visual progress bar
Monthly limits (orders, bookings, form submissions) reset on the 1st of each month. Unused quota doesn't roll over.
Upgrading
Click Upgrade from the billing page to see available plans. Upgrades take effect immediately — your new limits are available right away.
Payments are processed through Razorpay with support for UPI, cards, wallets, and net banking. All prices are in INR inclusive of GST.
MealCraft plan limits
MealCraft has its own plan structure:
| Limit | What it controls |
|---|---|
| Max clients | Total clients in your practice |
| Team members | Practitioners and assistants |
| Storage | Media and file storage |
| Max file size | Per-file upload limit |
See MealCraft Settings for details on MealCraft-specific plans.